Q244519: XADM: How to Restore Multiple X.400 Addresses

Article: Q244519
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s): 
Keyword(s): exc5 exc55
Last Modified: 07-JAN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
-------------------------------------------------------------------------------

SUMMARY
=======

When you troubleshoot a problem in a mailbox, distribution list, or custom
recipient, the X.400 address for an object may be missing. You can re-create the
X.400 address manually. If many objects are missing the X.400 address, you may
need to perform a directory import of the mailboxes to re-create the X.400
addresses.

NOTE: In Exchange Server versions 5.0 and 5.5 you cannot remove the X.400 address
type from multiple recipients by clicking to clear the address type in the Site
Addressing property page. You can only remove the X.400 address type from
individual recipients.

MORE INFORMATION
================

If the X.400 addresses are removed from recipients, you can re-create them by
performing a simple export and import of the directory.

NOTE: The new X.400 addresses are built on the current information in the
directory. This process does not rebuild custom X.400 addresses.

To re-create the X.400 addresses:

1. In the Exchange Server Administrator program, on the Tools menu, click
  Directory Export.

2. Click Export File, and then in the File Name box, type a name for the .csv
  file that you want to create (for example, Export.csv). If you are prompted
  to create the file, click Yes.

3. Click Container, and then click the container that holds the recipients that
  have missing X.400 addresses. If appropriate, click Include Subcontainers.

4. Under Export Objects, be sure that Mailboxes, Distribution Lists, and Custom
  Recipients are selected.

5. Click Export. When the export process is finished, click OK.

6. In the Exchange Server Administrator program, on the Tools menu, click
  Directory Import.

7. Click Import File, and then click the .csv file that you created in step 2.

8. Click Import.

The import process re-creates the X.400 address for each recipient that doesn't
have one. The import process doesn't change any other attributes, unless the
Export.csv file was edited in the time between the export process and import
process.

Additional query words: deleted e-mail addresses tab X400

======================================================================
Keywords          : exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : winnt:5.0,5.5
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.