Q244410: SMS: Smsapm32 Uses SMSCliToknAcct& to Search Mapped Drives
Article: Q244410
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s):
Keyword(s): kbsms120 kbsms120bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server versions 2.0, 2.0 SP1
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SYMPTOMS
========
If your path contains networked drives, Smsapm32 may access those networked
drives using the local SMSCliToknAcct& account. This behavior may lock out
the SMSCliToknAcct& domain if a domain account lockout policy is enabled. If
domain auditing is enabled for unsuccessful logon and logoff, "Unknown Account"
or "Password error" messages may be logged in Event Viewer for the domain.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English-language version of this fix should have the following file
attributes or later:
Date Time Version Size File name Platform
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10/14/99 07:58pm 2.00.1380.1055 232,288 Abnwcli.dll i386
10/21/99 12:56pm 2.00.1380.1060 203,616 Bindcli9.dll i386
10/21/99 12:56pm 2.00.1380.1060 259,936 Bindclin.dll i386
10/21/99 12:53pm 2.00.1380.1060 257,376 Bindsvrn.dll i386
11/10/99 09:42pm 2.00.1380.1072 160,080 Ccim32.dll i386
11/03/99 08:16pm 1,327,679 Ccmcore.exe i386
11/10/99 09:46pm 3,632,822 Clicore.exe i386
11/03/99 08:01pm 2.00.1380.1063 70,000 Clisvc95.exe i386
11/03/99 08:01pm 2.00.1380.1063 76,656 Clisvcl.exe i386
11/03/99 08:11pm 268,753 Cliunins.exe i386
10/01/99 01:22pm 2.00.1380.1051 157,536 Falclin.dll i386
11/03/99 08:01pm 2.00.1380.1063 66,928 Launch32.exe i386
10/27/99 05:33pm 2.00.1380.1063 203,104 Mslmcli9.dll i386
10/27/99 05:33pm 2.00.1380.1063 335,712 Mslmclin.dll i386
10/27/99 05:33pm 2.00.1380.1063 333,664 Mslmsvrn.dll i386
10/21/99 12:56pm 2.00.1380.1060 208,224 Ndscli9.dll i386
10/21/99 12:56pm 2.00.1380.1060 269,664 Ndsclin.dll i386
10/21/99 12:54pm 2.00.1380.1060 267,104 Ndssvrn.dll i386
10/27/99 06:05pm 2.00.1380.1063 44,400 Odpusr32.exe i386
3/1/2000 07:24pm 2.00.1380.1139 210,288 Smsapm32.exe I386
11/03/99 07:59pm 2.00.1380.1063 291,856 Smsclreg.dll i386
10/27/99 06:11pm 623,615 Swdist32.exe i386
10/27/99 02:50pm 3,826,417 Wbemsdk.exe i386
10/14/99 07:59pm 2.00.1380.1055 409,360 Abnwcli.dll Alpha
11/10/99 09:42pm 2.00.1380.1072 255,760 Ccim32.dll Alpha
11/03/99 08:15pm 1,934,970 Ccmcore.exe Alpha
11/10/99 09:47pm 4,806,577 Clicore.exe Alpha
11/03/99 08:00pm 2.00.1380.1063 100,624 Clisvc95.exe Alpha
11/03/99 08:00pm 2.00.1380.1063 110,352 Clisvcl.exe Alpha
11/03/99 08:12pm 465,812 Cliunins.exe Alpha
10/01/99 01:22pm 2.00.1380.1051 285,968 Falclin.dll Alpha
11/03/99 08:00pm 2.00.1380.1063 97,040 Launch32.exe Alpha
10/27/99 05:33pm 2.00.1380.1063 575,760 Mslmclin.dll Alpha
10/27/99 05:33pm 2.00.1380.1063 572,176 Mslmsvrn.dll Alpha
10/27/99 06:06pm 2.00.1380.1063 65,808 Odpusr32.exe Alpha
3/1/2000 07:24pm 2.00.1380.1139 280,848 Smsapm32.exe Alpha
11/03/99 08:00pm 2.00.1380.1063 550,672 Smsclreg.dll Alpha
10/27/99 06:11pm 679,857 Swdist32.exe Alpha
10/27/99 02:52pm 7,100,159 Wbemsdk.exe Alpha
11/10/99 09:35pm 2.00.1380.1072 67 Compver.ini
11/11/99 06:23pm 2.00.1380.2004 67 Compver2.ini
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.
WORKAROUND
==========
To workaround this problem, remove all networked drives from the path.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
MORE INFORMATION
================
To install the hotfix, use the appropriate method on the Systems Management
Server site server.
Before you implement this update, Microsoft recommends that you also apply the
following hotfix:
Q232653 SMSCliToknAcct& Locked Out When Hardware Inventory Is Enabled
For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:
Q231399 SMSCliToknAcct& and/or SMSCliSvcAcct Accounts Locked Out
Method 1: Using the Hotfix Installer
------------------------------------
NOTE: You can use this method only on i386-based computers.
1. Copy the hotfix folder structure to a share on your network (for example, the
Q244410.exe file is located in a root folder with i386 and Alpha subfolders).
Q244410.exe is a Microsoft Windows Installer file that updates specific files
on your site server.
2. Log on to your site server using an account with administrative privileges.
3. Run Q244410.exe and follow the directions in the wizard. You can run the file
in Quiet mode using the /s switch.
4. If your SMS Client Base Component version is in the 2000 range (for example,
2.00.1380.20XX), you must manually reset the component version in the
<Sms_root_folder>\Inboxes\Clicomp.src\Base\Compver.ini file after all
clients in your site have been updated (for example, change from
2.00.1380.2004 to 2.00.1380.1072).
Method 2: Manual Installation
-----------------------------
1. Stop all Systems Management Server services.
2. Replace the Abnwcli.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
3. Replace the Ccim32.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
4. Replace the Clisvcl.exe file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
5. Replace the Falclin.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
6. Replace the Mslmclin.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
7. Replace the Mslmsvrn.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
8. Replace the Odpusr32.exe file in the
<Sms_root_folder>\Bin\<Platform> folder with the version obtained
from the hotfix.
9. Replace the Bindsvrn.dll file in the <Sms_root_folder>\Bin\i386 folder
with the version obtained from the hotfix.
10. Replace the Ccmcore.exe file in the
<Sms_root_folder>\Inboxes\Clicomp.src\base\<Platform> folder
with the version obtained from the hotfix.
11. Replace the Clicore.exe file in the
<Sms_root_folder>\Inboxes\Clicomp.src\base\<Platform> folder
with the version obtained from the hotfix.
12. Replace the Wbemsdk.exe file in the
<Sms_root_folder>\Inboxes\Clicomp.src\Wbem\<Platform> folder
with the version obtained from the hotfix.
13. Replace the Swdist32.exe file in the
<Sms_root_folder>\Inboxes\Clicomp.src\Swdist\<Platform> folder
with the version obtained from the hotfix.
14. Replace the Compver.ini file in the
<Sms_root_folder>\Inboxes\Clicomp.src\Wbem folder with the version
obtained from the hotfix.
15. Replace the Compver.ini file in the
<Sms_root_folder>\Inboxes\Clicomp.src\Swdist folder with the version
obtained from the hotfix.
16. If your current SMS Client Base Component version is in the 1000 range (for
example, 2.00.1380.10XX), replace the Compver.ini file in the
<Sms_root_folder>\Inboxes\Clicomp.src\base folder with the version
obtained from the hotfix.
17. If your current SMS Client Base Component version is in the 2000 range (for
example, 2.00.1380.20XX), replace the Compver.ini file in the
<Sms_root_folder>\Inboxes\Clicomp.src\base folder with the
Compver2.ini file obtained from the hotfix. Note that you must rename the
Compver2.ini file to Compver.ini. After all of the clients in your site have
been updated, you must manually reset the component version in the
Compver.ini file (for example, change from 2.00.1380.2004 to
2.00.1380.1072).
18. Restart all Systems Management Server services.
Additional query words: prodsms smsapm clitokn
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Keywords : kbsms120 kbsms120bug
Technology : kbSMSSearch kbSMS200 kbSMS200SP1
Version : winnt:2.0,2.0 SP1
Issue type : kbbug
Solution Type : kbfix
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