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Q244132: DNS Server Logs Event 453 or 7053 (Sendto Function Failed)

Article: Q244132
Product(s): Microsoft Windows NT
Version(s): 4.0 SP4,4.0 SP5,4.0 SP6
Operating System(s): 
Keyword(s): kbWinNT400PreSP7Fix kbbpqfe1a
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5, 4.0 SP6, Terminal Server Edition 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5, 4.0 SP6 
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SYMPTOMS
========

After you upgrade a Microsoft DNS-based server from Windows NT 4.0 Service Pack
3 to Service Pack 4, 5, or 6, the System event log may contain one of the
following stop messages:

  Event ID: 453
  DNS Server sendto () function failed. The data is in error.

  -or-

  Event ID: 7053
  DNS Server sendto () function failed. The data is in error.

CAUSE
=====

This problem occurs because DNS encounters a referral to an invalid address for
a name server. The referral resource record lists the IP address of the name
server as 0.0.0.0. DNS cannot send a query to an invalid address and logs the
error against the sendto function.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.


The English-language version of this fix should have the following file
attributes or later:

  Date       Time     Size      File name   Platform
  --------------------------------------------------
  11/22/99   12:50p   178,448   Dns.exe     Intel
  11/22/99   12:40p   299,280   Dns.exe     Alpha



NOTE: Before applying this hotfix replace the cache.dns:

1. Stop DNS service at c:\<system root>\system32\DNS.

2. Rename the cache.dns to cache.old.

3. Copy the cache.dns from the Sample folder to the DNS folder.

4. Restart the DNS service.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: ns rr

======================================================================
Keywords          : kbWinNT400PreSP7Fix kbbpqfe1a 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400search kbNTTermServ400sp4 kbNTTermServ400sp5 kbNTTermServ400sp6 kbNTTermServSearch
Version           : :4.0 SP4,4.0 SP5,4.0 SP6
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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