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Q243878: Tcpip.sys Hotfixes Dated 4/28/99 to 6/4/99 Replaced

Article: Q243878
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Hotfixes after Service Pack 5 (SP5) dated June 4, 1999, for the Tcpip.sys driver
contain a regression that could cause any of the following problems:

- A socket recv call returns an incorrect number of bytes and the subsequent
  call hangs.

- Windows NT stops with a "Stop 0x0000000A" error message.

CAUSE
=====

The Tcpip.sys driver attempts to free the same spinlock twice.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date      Time      Size      File name    Platform
  ---------------------------------------------------
  07/26/99  02:25p    150,832   Tcpip.sys    x86
  07/26/99  02:23p    274,032   Tcpip.sys    Alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

These hotfix files should be replaced with the newer files. The hotfixes are
described in the following Microsoft Knowledge Base articles:

  Q223450 TCP Initial Retransmission Timer Adjustment Added to Windows NT

  Q224585 TCB Hash Function Modified to Improve Network Performance

  Q230307 Slow Performance in TCP/IP When Reconnecting

  Q230381 TCP/IP Dead Gateway Detection May Not Work if ARP Cache Empty

  Q232512 TCP/IP May Retransmit Packets Prematurely

  Q234593 Windows NT 4.0 Tcpip.sys Hotfixes Dated 4/28/99 to 5/28/99 Replaced

Additional query words: tcpip

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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