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Q243614: Screen Appears out of Alignment After Installing MSN 5.0

Article: Q243614
Product(s): The Microsoft Network
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 21-OCT-1999

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The information in this article applies to:

- The Microsoft Network version 5.0 
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SYMPTOMS
========

After the MSN 5.O CD-ROM installation, you may notice the following:

- the screen appears out of alignment

- some of the buttons or the lettering may appear black

CAUSE
=====

This issue can occur when you are using an accelerated video driver, a video
driver with more than 256 colors, or a high-resolution video driver.

RESOLUTION
==========

To resolve this behavior, try the following items:

- Try switching to a driver supplied with your Windows 98 CD-ROM.

- Change the display settings on your computer to show 256 colors or more using
  the following steps:

  

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click the Display icon.

  3. On the Settings tab, in the Colors list-box, select 256 Color.

  4. In the Screen Area section, set your screen resolution to 640 by 480 pixels
  or higher.

Additional query words: msnetwork 5.00 kbmsn

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN500
Version           : WINDOWS:5.0
Issue type        : kbprb

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