KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q243614: Screen Appears out of Alignment After Installing MSN 5.0

Article: Q243614
Product(s): The Microsoft Network
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 21-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- The Microsoft Network version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After the MSN 5.O CD-ROM installation, you may notice the following:

- the screen appears out of alignment

- some of the buttons or the lettering may appear black

CAUSE
=====

This issue can occur when you are using an accelerated video driver, a video
driver with more than 256 colors, or a high-resolution video driver.

RESOLUTION
==========

To resolve this behavior, try the following items:

- Try switching to a driver supplied with your Windows 98 CD-ROM.

- Change the display settings on your computer to show 256 colors or more using
  the following steps:

  

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click the Display icon.

  3. On the Settings tab, in the Colors list-box, select 256 Color.

  4. In the Screen Area section, set your screen resolution to 640 by 480 pixels
  or higher.

Additional query words: msnetwork 5.00 kbmsn

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN500
Version           : WINDOWS:5.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.