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Q243613: Unable to access AOL with MSN

Article: Q243613
Product(s): The Microsoft Network
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 19-APR-2000

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The information in this article applies to:

- The Microsoft Network version 5.0 
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SYMPTOMS
========

You have both AOL and MSN installed, but after the MSN installation, you are
unable to access MSN.

CAUSE
=====

Your connection settings may still be set for use with AOL.

RESOLUTION
==========

To resolve this issue, you need to configure AOL to use TCP/IP access:

1. At the AOL login screen, click Setup.

2. Select Edit Location.

3. Choose TCP/IP as your network type.

Once this has been resolved, you should be able to use both AOL and MSN by
connecting to the Internet using your MSN account and then accessing AOL.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: msnetwork 5.00 kbmsn

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Keywords          :  
Technology        : kbMSNSearch kbMSN500
Version           : WINDOWS:5.0
Issue type        : kbprb

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