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Q243598: Err Msg: Setup Is Unable to Continue Due to an Error on the…

Article: Q243598
Product(s): The Microsoft Network
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-OCT-1999

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The information in this article applies to:

- The Microsoft Network version 5.0 
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SYMPTOMS
========

When you attempt to install the MSN 5.0 CD-ROM you may receive this error
message:

  Setup is unable to continue due to an
  error on the MSN Internet Access CD-ROM.

  Please click OK and then reinsert the MSN
  Internet Access CD. If you continue to see
  this message, please order a new MSN
  Internet Access CD at the following Web
  site: http://free.msn.com.

CAUSE
=====

The CD-ROM you are trying to install may be damaged.

RESOLUTION
==========

To resolve this issue, please go to http://free.msn.com and order a new CD
online or call MSN Member Support at 1-800-386-5550.

Additional query words: msnetwork kbmsn 5.00

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN500
Version           : WINDOWS:5.0
Issue type        : kbprb

=============================================================================

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