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Q243576: Encarta Encyclopedia 99: No Audio Output When You Play Certain S

Article: Q243576
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbsound kbimu
Last Modified: 21-OCT-1999

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 99 
- Microsoft Encarta Encyclopedia Deluxe 99 
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SYMPTOMS
========

When you attempt to play the following sounds from Microsoft Encarta
Encyclopedia, you<A0>do not hear any audio output.

Encarta 99 Standard
-------------------

- Bach's Goldberg Variations
- Charles De Gaulle
- Common Hippopotamus
- Elephant with Calf

Encarta 99 Deluxe
-----------------

- Common Hippopotamus
- Elephant with Calf

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: multi multi-media media mm enc99 silent quiet

======================================================================
Keywords          : kbsound kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 kbEncartaEnCyc1999Del
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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