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Q243222: Spooler Does Not Start Immediately After Being Stopped

Article: Q243222
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400PreSP7Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

If you start the Spooler service immediately after stopping it (for example, by
typing "net stop spooler" (without the quotation marks) and then immediately
typing "net start spooler" (without the quotation marks)), you may receive the
following error message:

  The Spooler service could not be started.
  A system error has occurred.
  System error 12 has occurred.
  The access code is invalid.


RESOLUTION
==========

Windows NT 4.0
--------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix for Windows NT Server should have the
following file attributes or later:

  Date      Time                Size    File name     Platform
  ------------------------------------------------------------
  09/29/99  08:53p              39,184  Spoolss.exe   x86
  09/29/99  08:52p              65,808  Spoolss.exe   Alpha



Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Windows NT 4.0
--------------

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT Server 4.0,
Terminal Server Edition Service Pack 6.

Additional query words:

======================================================================
Keywords          : kbWinNT400PreSP7Fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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