KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q243171: Advertisements Are Received by Clients Outside the Collection

Article: Q243171
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbAdvertisement kbSoftwareDist kbsms200sp2fix
Last Modified: 25-JUN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you create a new advertisement, one or more Systems Management Server
(SMS) clients outside the targeted collection may receive the advertised
program.

CAUSE
=====

This problem occurs when the SMS site server assigns an instruction file that
was previously assigned to a client to another client. This condition occurs
when advertisement instruction files are deleted from the
SMS\Inboxes\Offerinf.box folder by the SMS Offer Manager component or manually.

This deletion can occur when an advertisement is deleted and the corresponding
instruction files are set to zero bytes in size. Later, SMS Offer Manager
deletes the zero-byte files.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:

  Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND
==========

Because the client's local .lkp file still indicates the name of the old
instruction file, you must delete these files from the client's local
%SystemRoot%\MS\SMS\Clicomp\Swdist32\CAP folder. To eliminate any potential for
this problem, delete all of the files and folders in the CAP folder from all SMS
clients. This forces the SMS client to rebuild this information from the data on
the client access point (CAP).

Because this behavior is associated with deleting an advertisement, you can also
avoid the problem by not deleting advertisements. Instead of deleting an
advertisement, you can disable an advertised program on the Advanced tab of the
program's properties.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug kbAdvertisement kbSoftwareDist kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.