KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q243159: SMS: Long Path Causes "Access Violation" in Invwin32.exe

Article: Q243159
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsms120 kbsms120bug kbInventory
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When Invwin32.exe attempts to scan a long path (longer than 256 characters), it
may generate an "Access violation" error message.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English-language version of this fix should have the following file
attributes or later:

  Date      Time   Version      Size     File name    Platform
  ------------------------------------------------------------
  9/15/99   6:32pm              282,592  Inv32cli.exe x86
  9/15/99   6:33pm              295,344  Invwin32.exe x86
  9/15/99   6:34pm              865,552  Inv32cli.exe Alpha
  9/15/99   6:35pm              881,936  Invwin32.exe Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

MORE INFORMATION
================

To install the hotfix, follow these steps on the Systems Management Server site
server:

1. Replace the Inv32cli.exe file in the
  <SMS_root>\Site.srv\Maincfg.box\Client.src\<Platform>.bin folder
  with the hotfix version.

2. Replace the Invwin32.exe file in the
  <SMS_root>\Site.srv\Maincfg.box\Client.src\<Platform>.bin folder
  with the hotfix version.

3. Replace the Invwin32.exe file in the
  <SMS_root>\Site.srv\<Platform>.bin folder with the hotfix
  version.

4. Maintenance Manager replicates the updated files to the Systems Management
  Server logon servers on its next work cycle. To update the clients, either
  manually run Upgrade.bat on each client or follow the instructions in the
  following article in the Microsoft Knowledge Base:

  Q166771 SMS: How to Force Site-Wide Client Updates

5. A site reset is required for Invwin32.exe (SMS_INVENTORY_AGENT_NT) to be
  copied to all servers managed by Site Configuration Manager. You can manually
  perform this process by stopping the SMS_INVENTORY_AGENT_NT service on each
  server and replacing the Invwin32.exe file in the
  <SMS_root>\Helper.srv\<Platform>.bin folder with the hotfix
  version.

Additional query words: prodsms invwin32 av path gpf

======================================================================
Keywords          : kbsms120 kbsms120bug kbInventory 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.