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Q242870: AoE II: Hangs, Quits Unexpectedly, or "Invalid Page Fault"

Article: Q242870
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kbimu msgame
Last Modified: 12-JUN-2001

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The information in this article applies to:

- Microsoft Age of Empires II: The Age of Kings, version 2.0 
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SYMPTOMS
========

When you play Age of Empires II: The Age of Kings, you may experience any of the
following symptoms:

- The computer may stop responding.

- The game may quit unexpectedly.

- You may receive an "invalid page fault" error message.

CAUSE
=====

This behavior can occur if a Diamond Monster Fusion video adapter is installed
in your computer, and either of the following conditions are true:

- You need to install an updated version of the video driver for your video
  adapter.

- You need to update the video BIOS for your video adapter.

RESOLUTION
==========

To resolve this issue, download and install the latest versions of the video
driver and the video BIOS for your Diamond Monster Fusion video adapter from the
following Diamond Multimedia Web site:

  http://www.diamondmm.com

MORE INFORMATION
================

To identify the manufacturer and model of your video adapter:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. If you are using a Microsoft Windows 95-based or Microsoft Windows 98-based
  computer, click the Device Manager tab.

  If you are using a Microsoft Windows 2000-based computer, click the Hardware
  tab, and then click Device Manager.

4. Click the plus sign (+) next to "Display adapters" to expand the branch.

5. Under the "Display adapters" branch, note the manufacturer and model of your
  video adapter, and then click OK.

6. Close all open windows on the desktop.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words: 2.00 aoe2 aok msgame crash freeze closes

======================================================================
Keywords          : kb3rdparty kbdisplay kbimu msgame 
Technology        : kbHomeProdSearch kbGamesSearch kbAOESearch kbAOE2Kings
Version           : :2.0
Issue type        : kbprb

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