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Q242868: AoE II: Graphic Issues or Pointer Disappears

Article: Q242868
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kbenv kbimu
Last Modified: 29-JUN-2002

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The information in this article applies to:

- Microsoft Age of Empires II: The Age of Kings, version 2.0 
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SYMPTOMS
========

When you run Age of Empires II: The Age of Kings, you may experience any of the
following behaviors:

- The bottom border of the game screen may be distorted or tinted pink.

- You may be unable to play the game at a screen resolution of 1024 x 768
  pixels.

- The pointer may disappear.

CAUSE
=====

This behavior can occur if both of the following conditions are true:

- An Intergraph Intense3D 100 video adapter is installed in your computer.

  -and-

- The video driver for the Intense3D 100 video adapter is outdated.

RESOLUTION
==========

To resolve this behavior, download and install the latest version of the video
driver for your video adapter. To do so, visit the following Intergraph Web
site:

  http://www.intergraph.com

MORE INFORMATION
================

This issue does not occur with version 4.3.0.3133 or later of the Intense3D 100
video driver.

The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.

Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.

Additional query words: 2.00 aoe2 aok msgame scrambled palette mouse cursor

======================================================================
Keywords          : kb3rdparty kbdisplay kbenv kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbAOESearch kbAOE2Kings
Version           : :2.0
Issue type        : kbprb

=============================================================================

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