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Q242587: Narrow Font When Printing from Access with Japanese Windows NT

Article: Q242587
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4,4.0 SP5
Operating System(s): 
Keyword(s): kbWinNT4sp6fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5 
- Microsoft Windows NT Workstation versions 4.0 SP4, 4.0 SP5 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5 
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NOTE: The information in this article applies to the 
Japanese version(s) of Windows NT and Microsoft Access.

SYMPTOMS
========

When you are printing a document created with Microsoft Access 2.0 or Microsoft
Access 97, the spaces between characters on the printed page may be narrower
than when you print with earlier versions of Windows NT 4.0.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/Windows/ServicePacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 6.

Additional query words:

======================================================================
Keywords          : kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0 SP4,4.0 SP5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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