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Q242466: XADM: Error Message: The Key Management Server Is Unable to…

Article: Q242466
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 08-OCT-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to change an Exchange Server 5.5 Key Management Server (KM
Server) to issue X.509V3 certificates, you may receive the following error
message:

  The Key Management Server is unable to operate with the Certificate Server
  because of version incompatibilities. ID no: C1031DAD

In the application event log, the following error event is logged:

  Event ID: 5072
  Source: MSExchangeKMS
  Description:

  Certificate Server is version 5.01.1671.100, KMS requires CS version
  5.01.1671.200

RESOLUTION
==========

Install the Certificate Server Update. For additional information about this
update, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q184695 Readme Notes for Certificate Server Update

MORE INFORMATION
================

For additional information about installing KM Server to use X.509V3
certificates, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q192044 XADM: Setting Up X509v3 Certificates on Exchange 5.5 SP1 KMS with
  Local Certificate Server

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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