KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q242269: XCLN: Moderators don’t receive new items posted by some users

Article: Q242269
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000,4.0,5.0,8.0,98
Operating System(s): 
Keyword(s): exc4 exc5 exc55
Last Modified: 06-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Outlook, Exchange Server Edition, version 8.0, used with:
   - the operating system: Microsoft Windows versions 3.1, 3.11 
- Microsoft Outlook 2000 
- Microsoft Outlook 98 
-------------------------------------------------------------------------------

SYMPTOMS
========

Moderators don't receive new items from some users when posted to a moderated
public folder.

CAUSE
=====

The sensitivity of the new items is set to Private. When users post items to a
moderated public folder, the new items will be forwarded to moderators for
review. Since items marked Private can not be forwarded, moderators do not
receive the posted items, but users still receive a response.

RESOLUTION
==========

Change the posted items' sensitivity to Normal.

MORE INFORMATION
================

With diagnostic logging set to Maximum on "rules" in the properties of
<Exchange Server Name>/Diagnostic Logging/MSExchangeIS/Public, the
following event is logged:

Event ID: 1066
Source: MSExchangeIS Public
Category: Rules
Description:
Action 0 in rule ID # was canceled. The forward rule will not be triggered on
messages with Sensitivity set to Private.

For additional information on how to set up moderated public folders, click the
article number below to view the article in the Microsoft Knowledge Base:

  Q182904 How to Set Up a Moderated Public Folder

Additional query words:

======================================================================
Keywords          : exc4 exc5 exc55 
Technology        : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3
Version           : WINDOWS:2000,4.0,5.0,8.0,98
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.