KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q242154: Server Does Not Start with Stop c0000221 Error Message

Article: Q242154
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

Your server may not start and the following error message may be displayed:

  Stop c0000221 {bad image checksum} The image oleaut32.dll is possibly corrupt
  the header checksum does not match the computed checksum.

NOTE: The error message may also reference a file other than Oleaut32.dll.

CAUSE
=====

This behavior can occur if you install a program that replaces the Oleaut32.dll
file in the Winnt\System32 folder.

RESOLUTION
==========

To resolve this issue, repair the damaged file:

1. Perform a parallel installation of the appropriate version of Windows NT 4.0
  into a new folder (for example, C:\Winntfix).

2. Start into the parallel installation and apply the same service pack that
  exists on the original installation.

3. After you apply the service pack, restart the computer and delete all copies
  of the Oleaut32.dll file in the original installation, leaving only the new
  version of that file located in the %WinDir%\System32 folder on the parallel
  installation of Windows NT.

4. Copy the %WinDir%\System32\Oleaut32.dll file to the %WinDir%\System32 folder
  on the original installation.

5. Restart into the original Windows NT installation. After the original
  installation is repaired, delete the parallel folder and remove any
  references to it from the Boot.ini file.

NOTE: Be sure the parallel installation matches the exact operating system
version number and service pack level of the damaged installation.


Additional query words:

======================================================================
Keywords          : kbenv kberrmsg 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.