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Q242153: Canceling SP4 Uninstallation Leaves Terminal Server in Install M

Article: Q242153
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbsetup kbtool
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you uninstall Service Pack 4 (SP4) by using Spuninst.exe, you are prompted
to confirm that you want to uninstall the service pack. If you click No to
cancel the uninstallation, the terminal server is left in Install mode.

RESOLUTION
==========

To work around this problem, use any of the following methods:

- Uninstall the service pack by using the Add/Remove Programs tool in Control
  Panel. This method places the server back in Execute mode.

- Type "change user /execute" (without the quotation marks) at a command prompt
  to place the server back in Execute mode.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

For additional information about the change command, click the article number
below to view the article in the Microsoft Knowledge Base:

  Q186504 Terminal Server Commands: CHANGE

Additional query words:

======================================================================
Keywords          : kbsetup kbtool 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbprb

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