KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q242088: Winnt /b Doesn’t Work on WinNT 4.0 w/ Onboard Adaptec 7895 SCSI

Article: Q242088
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are installing Microsoft Windows NT with the 'WINNT /B' command, the
computer may stop responding (hang), or you may receive a STOP 0x0000007b error
message.

CAUSE
=====

This behavior can occur if Microsoft's generic Aic78xx.sys driver is used
instead of an Original Equipment Manufacturer (OEM) driver. On any Windows NT
4.0-based computer using the Adaptec 7895 or 7890 SCSI (Dual) controller, the
OEM driver must be used. This includes Windows NT-based computers dedicated to
Microsoft Small Business Server or Terminal Server. Some Gateway and IBM
computers use this chip set, and it is becoming more popular on 'clone'
computers as well.

RESOLUTION
==========

To resolve this issue, download and install the 7800wnt.exe file from Adaptec:

1. Visit the following Adaptec Web site and download the 7800wnt.exe file by
  copying and pasting the following URL into the Address line of your Web
  browser:

http://www.adaptec.com/worldwide/support/suppdetail.html?cat=/Product/AHA-2940&prodkey=AHA-2940

2. Once the 7800wnt.exe file is downloaded, double-click it to install the files
  it contains.

NOTE: On Dell computers, a proprietary version of the Adaptec chip set is used.
Obtain the correct files from the Dell file library at the following Dell Web
site:

  http://support.dell.com/filelib/index.asp

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words: driver

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.