Q242044: PDC Cannot Validate Account on Member Server or Workstation

Article: Q242044
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you attempt to log on to the network from a computer running either
Microsoft Windows NT Server version 4.0 or Microsoft Windows NT Workstation
version 4.0, you may receive the following error message:

  The session setup to the NT domain controller <PDC name> for the domain
  <domain name> failed because the NT domain controller does not have an
  account for the computer <computer name>.

RESOLUTION
==========

To resolve this issue:

1. At the computer running Windows NT 4.0, move the computer account from the
  domain into a workgroup:

  a. In Control Panel, double-click Network.

  b. Click the Identification tab, and then click Change.

  c. Under Member of, click Workgroup, and then type the name of the workgroup
     you are moving the computer to.

  d. Click OK, and then click Yes.

2. At the primary domain controller (PDC), remove the computer account from the
  domain:

  a. In the Server Manager list, click the member server.

  b. On the Computer menu, click Remove From Domain, click Yes, and then click
     OK.

3. At the PDC, synchronize the entire domain:

  a. In the Server Manager list, click the PDC.

  b. On the Computer menu, click Synchronize Entire Domain, and then click Yes.

4. At the PDC, add the computer account back into the domain:

  a. In Server Manager, click Add to Domain on the Computer menu.

  b. Click Windows NT Workstation or Server.

  c. In the appropriate box, type the computer name, click Add, and then click
     Close.

5. At the PDC, synchronize the domain again.

6. At the computer running Windows NT 4.0, move the computer account back into
  the domain:

  a. In Control Panel, double-click Network.

  b. Click the Identification tab, and then click Change.

  c. Under Member Of, click Domain, and then in the appropriate box, type the
     name of the domain.

  d. To confirm the move from the workgroup back to the domain, click OK, and
     then click Yes.

Additional query words:

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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