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Q241840: Improper Shutdown Occurrence Is Reported in Event Viewer

Article: Q241840
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition 
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SYMPTOMS
========

When you restart a Windows NT-based computer after it is improperly shut down,
the following error message may appear in the system log in Event Viewer:

  Event ID: 6008
  Source: Event Log
  Description: The previous system shutdown at time on date was unexpected.

CAUSE
=====

A remote shutdown problem using the InitiateSystemShutdown function was fixed in
Windows NT 4.0, Terminal Server Edition, Service Pack 4 (SP4). This fix caused
this problem.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT Server
version 4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

MORE INFORMATION
================

This fix was created from a similar fix made in Windows NT 4.0. For additional
information about Winlogon.exe, please see the following article in the
Microsoft Knowledge Base:

  Q236949 Improper Shutdown Occurrence Is Reported in the Event Viewer

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServSearch
Version           : winnt:4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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