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Q241553: XFOR: Migrated Msg Not Delivered for Migrated cc:Mail User

Article: Q241553
Product(s): Microsoft Exchange
Version(s): winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
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SYMPTOMS
========

An Exchange Server user receives a non-delivery report (NDR) when he or she
clicks Reply All to a message that has been migrated from a Lotus cc:Mail Post
Office (PO).

CAUSE
=====

The current code logic is that if you get a recipient without the PO name
information, the PO name that the user is migrated from is used, and it is
incorrect. The same PO name as the sender should be used.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Exchange Server 5.5 Service Pack 4.


Additional query words:

======================================================================
Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

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