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Q241436: XCLN: Outlook for Macintosh Cannot Access Web Services Using Sec

Article: Q241436
Product(s): Microsoft Exchange
Version(s): MACINTOSH:8.0,8.1,8.2
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Outlook for Macintosh, Exchange Server Edition, versions 8.0, 8.1, 8.2 
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SYMPTOMS
========

You configure the Outlook Web Services Location with a Secure Sockets Layer
(SSL) address, which has the prefix https. When you attempt to access Web forms
at the Web services location, you received an error message:

  HTTP Error 404 URL Not Found

When you verify the Uniform Resource Locator (URL) in the Web Services Location
box, you see that Outlook has prepended "http:" to the URL, which renders it
invalid.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Exchange 5.5 Service Pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Version
  -------
  8.2.1



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: webforms

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbOutlookMacSearch kbOutlook800Mac kbOutlook810Mac kbOutlook820Mac
Version           : MACINTOSH:8.0,8.1,8.2
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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