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Q241331: Default (GMT) Time Zone Changes During Service Pack Upgrades

Article: Q241331
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kbsetup kbtool kbWinNT4sp6fix
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

When you upgrade a computer running Windows NT 4.0 Service Pack 3, 4, or 5 (SP3,
SP4, SP5), to Windows NT 4.0 Service Pack 6 (SP6), and the default time zone is
set to (GMT) Casablanca, Monrovia, the default time zone after the upgrade may
be changed to the (GMT) Greenwich Mean Time; Dublin, Edinburgh, London, Lisbon
time zone.

If your default time zone setting is (GMT) Greenwich Mean Time: Dublin,
Edinburgh, London, Lisbon, it may be changed to the (GMT) Casablanca, Monrovia
time zone.

CAUSE
=====

This behavior can occur because the Update.exe and Update.inf files cannot
differentiate between the two (GMT) time zones.

RESOLUTION
==========

Windows NT Server or Workstation 4.0
------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the
individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/Windows/ServicePacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and
Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Additional query words:

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Keywords          : kbenv kbsetup kbtool kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbbug
Solution Type     : kbfix

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