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Q241074: 16-Bit Programs Cannot View Long File Names on NetWare Servers

Article: Q241074
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbui
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you are viewing files or folders on a Novell NetWare server, you may not be
able to see long file names.

CAUSE
=====

For information about the technical details of this problem, please see the
following article in the Microsoft Knowledge Base:

  Q223281 Alternate File Names Are Not Supported in NetWare Redirector

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date     Time    Version         Size     File name  Platform
  -------------------------------------------------------------
9/17/1999  2:47PM  4.0.1381.32901  152 KB   Nwrdr.sys  Intel
9/17/1999  2:53PM  4.0.1381.32901  272 KB   Nwrdr.sys  Alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: LFN GSNW CSNW

======================================================================
Keywords          : kb3rdparty kbui 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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