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Q241046: Cannot Create a Memory.dmp File on Computers with over 4 GB RAM

Article: Q241046
Product(s): Microsoft Windows NT
Version(s): 2000,4.0
Operating System(s): 
Keyword(s): kbenv diskmem kbDiskMemorykbfaq
Last Modified: 25-OCT-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows 2000 Server 
- Microsoft Windows 2000 Advanced Server 
- Microsoft Windows 2000 Datacenter Server 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

If your computer contains more than 4 gigabytes (GB) of Random Access Memory
(RAM), you may not be able to get a complete memory dump in a Memory.dmp file.

CAUSE
=====

This issue can occur if your computer contains 4096 megabytes (MB) of RAM. The
paging file size is limited to 4095 MB.

RESOLUTION
==========

To resolve this issue, use the appropriate method:

Windows NT 4.0
--------------

In Windows NT 4.0, use the /maxmem switch in the Boot.ini file to limit the
amount of memory Windows NT uses or remove RAM so that the system has less than
4095 MB of RAM. For additional information about the proper use of the /maxmem
switch, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q108393 MAXMEM Option in Windows NT BOOT.INI File

Windows 2000
------------

For additional information about how to resolve this issue when using Windows
2000, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q274598 Windows 2000 Does Not Enable Complete Memory Dumps Between 2 and 4
  Gigabytes

Additional query words:

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Keywords          : kbenv diskmem kbDiskMemory kbfaq
Technology        : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbNTTermServ400 kbNTTermServSearch kbWinAdvServSearch kbWinDataServSearch
Version           : :2000,4.0
Hardware          : ALPHA x86
Issue type        : kbprb

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