KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q240987: Pandora’s Box: Color Is Distorted When You Start or Quit Game

Article: Q240987
Product(s): Microsoft Home Games
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbdisplay kbenv kbhw kbimu msgame kbHardwarekbfaq
Last Modified: 25-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Pandora's Box, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you play Microsoft Pandora's Box, the colors on the screen may briefly
become distorted when you start or quit the game, or when you switch to or from
different programs.

CAUSE
=====

This behavior can occur if an older video adapter is installed in your computer,
and the Microsoft Windows color palette setting is set to 256 colors.

RESOLUTION
==========

To resolve this issue, increase the Windows color palette setting. To do this:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. In the Colors or Color Palette box, click High Color (16 bit), True Color (24
  bit), or True Color (32 bit), and then click OK.

  NOTE: If none of these settings is available, your video adapter does not
  support higher color palette settings.

5. If you are prompted to restart the computer, do so.

If the issue continues to occur, contact the manufacturer of your video adapter
to inquire about how to obtain and install the latest version of the video
driver for your video adapter, or consider purchasing a new, DirectX-compatible
video adapter.

For information about how to contact the manufacturer of your video adapter,
click the appropriate article number below to view the article in the Microsoft
Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 1.00 panbox corrupt images

======================================================================
Keywords          : kbdisplay kbenv kbhw kbimu msgame kbHardware kbfaq
Technology        : kbGamesSearch kbPandoraSearch kbPandorasBox
Version           : WINDOWS:1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.