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Q240789: XADM: Directory Service Does Not Start with Error -1911

Article: Q240789
Product(s): Microsoft Exchange
Version(s): 4.0,5.0,5.5
Operating System(s): 
Keyword(s): exc5 exc55
Last Modified: 18-MAY-2001

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The information in this article applies to:

- the operating system: Microsoft Windows NT 4.0 
- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

The Exchange Server directory service may not start, and the following events
may be logged:

  Source: MSExchangeDS
  Event ID: 1166
  Description: "Error -1911 has occurred. Internal ID 2030148"

  Source: MSExchangeDS
  Event ID: 1002
  Description: "The MS Exchange database EDB could not be initialized and
  returned error -1911"

CAUSE
=====

This issue can occur if one or more dynamic-link library (DLL) files that are
associated with the operating system are damaged, missing, or modified.

RESOLUTION
==========

To resolve this issue, reapply the current service pack for the operating system
and any fixes that were previously installed.

Additional query words: 0x1EFA44, ERD, 0xFFFFF889, JET_errEntryPointNotFound, 4294965385

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Keywords          : exc5 exc55 
Technology        : kbWinNTsearch kbWinNTSsearch kbExchangeSearch kbExchange550 kbExchange400 kbZNotKeyword2 kbGraph500
Version           : :4.0,5.0,5.5
Issue type        : kbprb

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