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Q240643: World Atlas 2000: Web Page Does Not Open When You Click Web Link

Article: Q240643
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbinterop kbimu
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Encarta Interactive World Atlas 2000 
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SYMPTOMS
========

When you click a Web link in Microsoft Encarta World Atlas 2000, the Web page
may not open.

CAUSE
=====

This behavior occurs if you remove Microsoft Internet Explorer 5 from your
computer.

If Internet Explorer 5 is not installed on your computer, you cannot connect to
the World Wide Web from Encarta World Atlas 2000, even if another Web browser is
installed on your computer.

RESOLUTION
==========

To resolve this issue, reinstall Internet Explorer 5.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta World Atlas
2000.

MORE INFORMATION
================

If you remove Internet Explorer 5, you are not warned that this program is
needed for Encarta World Atlas 2000 to function properly.

Additional query words: multi multi-media media mm ewa2k ie5

======================================================================
Keywords          : kbinterop kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2000
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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