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Q240358: Ntmarta.dll File in German SP5 Has Conflicting Base Address

Article: Q240358
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP5
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP5 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 SP5 
- Microsoft Windows NT Workstation version 4.0 SP5 
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SYMPTOMS
========

When you attempt to start certain programs after you install Windows NT 4.0
Service Pack 5 (SP5) on a computer running the German localized version of
Windows NT, you may receive the following error message:

  Illegale Verschiebung einer System-DLL
  Die System-DLL "ole32.dll" wurde im Speicher verschoben. Die Anwendung wird
  nicht einwandfrei ausfuhrbar sein. Die Datei wurde verschoben, da die DLL
  "C:\WINNT\system32\NTMARTA.DLL" einen AdreBbereich belegt, der fur Windows
  NT-System-DLLs reserviert ist. Besorgen Sie sich vom DLL-Lieferanten eine
  neue DLL.

CAUSE
=====

This problem occurs because the Ntmarta.dll file has a default load address that
conflicts with the load address of the Ole32.dll file. This is only a problem
when the Ntmarta.dll file is loaded before the Ole32.dll file.


RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date      Time                 Size    File name     Platform
  -------------------------------------------------------------
  23/08/99  15:14                 86,288 Ntmarta.dll   i386
  23/08/99  15:13                146,704 Ntmarta.dll   Alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp5 kbWinNTS400sp5 kbWinNTS400search
Version           : winnt:4.0 SP5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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