KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q240344: SMS: Clients Do Not Report Advertisement Status

Article: Q240344
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbsms200
Last Modified: 17-MAR-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you create a new advertisement and verify that it has run on a targeted
client, the advertisement status may not be updated with Received, Failures,
Programs Started, Program Errors, or Program Success. All values stay at zero,
regardless of the advertisements that are running.

CAUSE
=====

This behavior can occur if Milestone client status messages have been disabled
and clients are no longer generating the status messages required to update the
Advertisement Status fields, or if Milestone server component status messages
are not being reported into the SQL database.

RESOLUTION
==========

To turn client status messages back on, navigate to Site Database, Site
Code-Name, Site Settings, Component Configuration, and then Status Reporting
(properties). Verify that the "Report All Milestones" option is enabled for
Client Component Status Reporting.

MORE INFORMATION
================

By default, the Report All Milestones and Report Details On Failure options for
both Client Component Status Reporting and Server Component Status Reporting are
enabled.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.