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Q240231: Common Dialog Box Does Not Populate Drive Selection Box

Article: Q240231
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4,4.0 SP5
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5 
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SYMPTOMS
========

The Windows NT common dialog boxes for handling files may not display all the
available drives in the Drive Selection box. This behavior occurs if there is no
networking installed on the computer.

CAUSE
=====

This issue is caused by a problem in the Comdlg32.dll file for common dialog
boxes.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date      Time    Version      Size    File name     Platform
  -------------------------------------------------------------
  08/17/99  04:10p  4.0.1381.319 189,200 Comdlg32.dll  I386
  08/17/99  04:10p  4.0.1381.319 365,328 Comdlg32.dll  Alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400search
Version           : winnt:4.0 SP4,4.0 SP5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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