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Q239699: Err Msg: Internet Explorer Cannot Open the Internet Site URL…

Article: Q239699
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:5,95
Operating System(s): 
Keyword(s): kberrmsg win95 msiew95
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Internet Explorer version 5 for Windows 95 
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IMPORTANT: This article contains information about modifying the registry. Before you 
modify the registry, make sure to back it up and make sure that you understand how to restore 
the registry if a problem occurs. For information about how to back up, restore, and edit the 
registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When you view a Web site, after you install the Dial-Up Networking 1.3, or
Winsock 2 update to Windows 95, Internet Explorer may intermittently return the
following error message:

  Internet Explorer cannot open the internet site URL:<web address> the
  connection to the server was reset.

CAUSE
=====

This issue can occur because Dial-Up Networking and Winsock 2 include RFC 1323
implementations of Time Stamp and Window sizing information in the TCP/IP
header. If the Web Server that you are connecting to or a router that your
requests pass though do not recognize RFC 1323 options, it may reset the
connection.

RESOLUTION
==========

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

To resolve this issue, add an MSTCP registry key to the following registry key
(if the MSTCP key does not already exist):

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

Then, add a DWORD value named TCP1323Opts with a data value of 0 (zero) to the
following registry key:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSTCP

MORE INFORMATION
================

This option is disabled by default in Windows 98.

Additional query words: ws2, slow, dun13.

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Keywords          : kberrmsg win95 msiew95 
Technology        : kbIEsearch kbWin95search kbIE95Search kbIE500Search kbZNotKeyword3 kbIE500Win95
Version           : WINDOWS:5,95
Issue type        : kbprb

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