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Q238911: XADM: Delegate Stops Receiving Meeting Requests

Article: Q238911
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical
Last Modified: 01-JUN-2001

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The sender of a meeting request may receive a not read notification (NRN) for a
meeting request sent to a manager who has a delegate defined. The NRN appears to
originate from the manager.

For builds of the Exchange Server information store between 5.5.2580.0 and
5.5.2650.0, the delegate rule may stop working completely. A manager may start
receiving meeting requests, even though the manager has configured the client
with the "Send meeting requests and responses only to my delegates, not to me"
option. The delegate may also stop receiving meeting requests on behalf of the
manager.

CAUSE
=====

This problem can occur if the information store incorrectly processes the
delegate rule when a meeting request with an associated read-notification
request is sent to the manager.

RESOLUTION
==========

Sender Receives an NRN
----------------------

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


The following files are available for download from the Microsoft Download
Center:

  x86: DownloadDownload Q248838engi.exe now
  (http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)

  Alpha: DownloadDownload Q248838enga.exe now
  (http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)

For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. Once posted, the file is housed on secure
servers that prevent any unauthorized changes to the file.

Rule Stops Working Completely
-----------------------------

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

Sender Receives an NRN
----------------------

This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Rule Stops Working Completely
-----------------------------

This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Additional query words:

======================================================================
Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical 
Component         : MDB
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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