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Q238740: XCLN: Error Starting Exchange Client "The information store cann

Article: Q238740
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): exc55
Last Modified: 17-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
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SYMPTOMS
========

After uninstalling Microsoft Internet Explorer 4.01, you may be unable to
connect to your Microsoft Exchange Server using the Exchange client. The
following error is displayed when attempting to log in:

  The information store cannot be opened.

The following error is displayed when attempting to resolve the user name using
Check Names in the Exchange Server services properties.

  The name could not be resolved.

CAUSE
=====

Uninstalling Internet Explorer 4.01 removes the Secur32.dll file.

RESOLUTION
==========

Copy the Secur32.dll file from another computer, into the \Windows\System
folder, or expand the file from a Microsoft Windows 95 or Windows 98 CD, using
the Extract utility.

For additional information about using the Extract utility, please click the
article number below to view the article in the Microsoft Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0
Issue type        : kbinfo

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