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Q238735: STOP 0x7F When Using Filter Drivers

Article: Q238735
Product(s): Microsoft Windows NT
Version(s): winnt:3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 3.51 
- Microsoft Windows NT Workstation version 3.51 
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SYMPTOMS
========

When you run Windows NT using one or more filter drivers (such as virus scanners
or quota software), the system may fail with a STOP code 0x7F
(UNEXPECTED_KERNEL_MODE_TRAP) and the first parameter of 8 (Double Fault).


RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.




STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 3.51.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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