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Q238489: XCLN: Icon Selected for Custom Form Does Not Appear As Expected

Article: Q238489
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000,97,98
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 2000 
- Microsoft Outlook 97 
- Microsoft Outlook 98 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

After you publish forms to the Organization Forms Library or Personal Forms
Library and send a form to a user, the icon selected for this custom form does
not appear as expected after it arrives in the user's Inbox.

CAUSE
=====

The Publish As form name includes foreign characters or symbols.

RESOLUTION
==========

Publish the form without using foreign characters, symbols, or accented
characters.

MORE INFORMATION
================

Form names similar to the following cause the chosen icon (other than the
default envelope) to not appear:

  ipm.note.formulario
  ipm.note.moveis

where the "a" in "formulario" contains an acute accent and the "o" in "moveis"
contains an acute accent.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3
Version           : WINDOWS:2000,97,98
Issue type        : kbprb

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