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Q238198: RAS Callback to a Hunt Group Does Not Work

Article: Q238198
Product(s): Microsoft Windows NT
Version(s): winnt:3.5,3.51,4.0
Operating System(s): 
Keyword(s): kberrmsg kbtool
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

If you use the Callback feature on a Windows NT Remote Access Services (RAS)
server to perform a callback to a hunt group number, the callback authentication
does not succeed and the connection may be terminated with the following error
message:

  Event ID: 20077
  Description: The PPP negotiation is not converging.

CAUSE
=====

The RAS server uses only one port for a callback (when the Callback Security
feature is enabled), and that callback must occur on the same client port that
performed the dial-out connection.

STATUS
======

This behavior is by design.

MORE INFORMATION
================

A hunt group is a group of phone lines in which you are connected to the first
number available when you dial, or you receive a busy signal. If you receive a
busy signal, you try one of the other hunt groups.

Additional query words:

======================================================================
Keywords          : kberrmsg kbtool 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : winnt:3.5,3.51,4.0
Issue type        : kbprb

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