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Q238050: Encarta Dictionary 2000: Cannot Scroll Using IntelliMouse Wheel

Article: Q238050
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbenv kbhw kbimu kbHardware
Last Modified: 25-JUL-2001

This article discusses a Beta release of a Microsoft product. The 
information in this article is provided as-is and is subject to change
without notice.

No formal product support is available from Microsoft for this Beta 
product. For information about obtaining support for a Beta release, 
please see the documentation included with the Beta product files, or 
check the Web location from which you downloaded the release.
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The information in this article applies to:

- Microsoft Encarta World English Dictionary 
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SYMPTOMS
========

You may be unable to scroll through the Pinpointer in Microsoft Encarta World
English Dictionary 2000 using the Microsoft IntelliMouse wheel.

CAUSE
=====

This behavior can occur if you use the version of the Microsoft IntelliPoint
software that is included in Microsoft Windows 98 or Microsoft Windows 2000.

RESOLUTION
==========

To resolve this issue, download and install the latest version of the Microsoft
IntelliPoint software from the following Microsoft Web site:

  http://www.microsoft.com/products/hardware/mouse/intellimouse/default.htm

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: multi multi-media media mm ewed scrolls mouse point

======================================================================
Keywords          : kbenv kbhw kbimu kbHardware 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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