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Q238040: Encarta Dictionary 2000: Pronunciations Are Not Played

Article: Q238040
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; :
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsound kbimu
Last Modified: 27-OCT-2000

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The information in this article applies to:

- Microsoft Encarta World English Dictionary 
- Microsoft Encarta World English Dictionary 2001 
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SYMPTOMS
========

If you attempt to play a pronunciation in Microsoft Encarta World English
Dictionary 2000, the pronunciation may not be played. In addition, you may
receive the following error message:

  An invalid media type was specified.

CAUSE
=====

This behavior can occur if either of the following conditions is true:

- The Msgsm32.acm file is missing or damaged.

- The Microsoft GSM 6.10 Audio Codec is not installed on your computer.

RESOLUTION
==========

To resolve this issue:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Click the Windows Setup tab.

4. In the list of components, click Multimedia, and then click Details.

  NOTE: Do not click the Multimedia check box.

5. Click to select the Audio Compression check box, and then click OK.

6. Click Have Disk.

7. In the "Copy manufacturer's files from " box, click your CD-ROM drive.

8. Insert the Microsoft Windows CD-ROM into the CD-ROM drive, and then click OK.

9. Follow the instructions on the screen to install the audio compression
  components.

10. Close Control Panel.

Additional query words: multi multi-media media mm ewed pronounce mute silent

======================================================================
Keywords          : kbenv kberrmsg kbsound kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldEngDict2001
Version           : WINDOWS:; :
Issue type        : kbprb

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