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Q237511: Encarta 2000: Article Title Is Displayed with Jagged Edges

Article: Q237511
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kbimu
Last Modified: 27-OCT-2000

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 2000 
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows 
- Microsoft Encarta Encyclopedia Standard 2001 for Windows 
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SYMPTOMS
========

When you open an article in Microsoft Encarta Encyclopedia 2000, the text of the
article title may be displayed with jagged edges.

CAUSE
=====

This behavior can occur if an outdated video driver is installed on your
computer.

RESOLUTION
==========

To resolve this issue, contact your hardware manufacturer to inquire if an
updated video driver is available for your video adapter.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia
2000.

MORE INFORMATION
================

To work around this issue, use one of the following methods.

Disable Font Smoothing
----------------------

To disable font smoothing:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Display.

3. Click the Effects tab.

4. Under "Visual effects," click to clear the "Smooth edges of screen fonts"
  check box.

5. Click OK, and then close Control Panel.

Reduce Graphics Hardware Acceleration
-------------------------------------

To reduce graphics hardware acceleration:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. On the Performance tab, click Graphics.

4. Move the Hardware Acceleration slider until it is one notch to the right of
  None (the Basic acceleration setting).

5. Click OK, and then click Close.

6. When you are prompted to restart your computer, click Yes.

Additional query words: multi multi-media media mm ee2k dithered rough blocky

======================================================================
Keywords          : kb3rdparty kbdisplay kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc2000
Version           : :
Issue type        : kbbug
Solution Type     : kbpending

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