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Q237481: XADM: Event 1023 Using Mailbox Manager w. Clean Remote Mailbox

Article: Q237481
Product(s): Microsoft Exchange
Version(s): winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3
Last Modified: 26-MAR-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
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SYMPTOMS
========

If you install Mailbox Manager on one server in a site and use it to clean
mailboxes on another server in the site, the following error message is logged
in the application event log:

  Event ID: 1023
  Source: MSExchangeIS Private
  Type: Failure Audit
  Category: Logons
  Description:
  Domain\ServiceAccount was validated as
  /o=Organization/ou=Site/cn=Configuration/cn=Add-Ins/cn= MCAServerName but was
  unable to log on to /o=Organization/ou=Site/cn=Recipients/cn=userA1.

Even though the 1023 error message indicates that the Mailbox Manager was unable
to log on to the remote mailbox, the remote mailbox is cleaned. Note that a 1023
error message is logged for each remote mailbox that you clean.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: MSExchangeIS Private

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Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbbug
Solution Type     : kbnofix

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