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Q237339: WD97: Automating Word Creates an Additional Document

Article: Q237339
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When a Word document object embedded in another file--for example, a Microsoft
Excel workbook--is first manipulated via automation and then opened for editing
in a separate Word window, an additional "phantom document" appears, called
Documentx (where x corresponds to the number Word gives to the next newly
created document; for example, Document1 or Document8).

This problem can manifest itself in several ways:

Scenario A

The extra document appears at the first run of the program that automates and
then opens the object. The extra document is listed in the document window list
in Word. When you try to close the extra document by clicking on the X button in
the upper right corner of the document window, the object document is closed
instead.

Scenario B

The extra document appears at the first run of the program code that automates
and then opens the object. The extra document is not listed in the document
window list. When you try to close the extra document by clicking on the X
button in the document window's upper right corner, Word hangs and can only be
closed using Task Manager.

Scenario C

The extra document does not appear at the first run of the program code that
automates and then opens the object. From the second run of the macro on, the
extra document appears and is listed in the Window list. When you try to close
the extra document by clicking on the X button in the upper right corner of the
document window, the object document is closed instead.

Scenario D

The extra document does not appear at the first run of the program code that
automates and then opens the object. From the second run of the macro on, the
extra document appears and is not listed in the Window list. When you try to
close the extra document, Word crashes with a Page Fault.


CAUSE
=====

This happens only under the following circumstances:

The embedded document object is manipulated via automation. After automation, the
document is opened via program code, not manually.

RESOLUTION
==========

To resolve the problem described in this article, obtain and install the latest
Microsoft Word 97 update from the following Microsoft Web site:

  http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The
latest update contains all of the fixes since Service Release 2. If you install
the latest update for Word 97, you do not need to install any other updates
after Service Release 2.

For additional information about the fixes included in the latest update for Word
97, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q265374 WD97: Post Service Release Fixes for Word 97




STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
This problem does not occur with Microsoft Word 2000.

Additional query words:

======================================================================
Keywords          : kbdta 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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