Q237263: Encarta 2000: Shortcut Menu Transparent When You Play Video Clip

Article: Q237263
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbdisplay kbui kbimu
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 2000 
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SYMPTOMS
========

When you right-click the screen when you play a video clip in Microsoft Encarta
Encyclopedia 2000, the shortcut menu may appear transparent and be difficult to
read.

NOTE: This issue occurs only with the DVD-ROM version of Encarta Encyclopedia
2000.

CAUSE
=====

This behavior can occur if the following conditions are true:

- The video adapter installed in your computer uses hardware overlay.

  NOTE: To determine if the video adapter installed in your computer uses
  hardware overlay, contact the manufacturer of your video adapter.

- You play the video clip in Full Screen Video mode.

RESOLUTION
==========

To prevent this issue from occurring, do not play video clips in Full Screen
Video mode.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia
2000.

Additional query words: multi multi-media media mm ee2k invisible movie

======================================================================
Keywords          : kbdisplay kbui kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc2000
Version           : :
Issue type        : kbbug
Solution Type     : kbpending

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