KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q236090: XCLN: Optional Attendee Displayed as Required to Delegate

Article: Q236090
Product(s): Microsoft Exchange
Version(s): ; WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Outlook 97 
- Microsoft Outlook 98 
- Microsoft Outlook 2000 
- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you create a meeting request, Outlook allows you to specify the intended
recipients that are required for the meeting and the recipients that are
optional. After you generate the meeting request and send it to the recipients,
the intended recipients can examine the meeting request to determine if they are
required or optional for the meeting. However, if an intended recipient has a
delegate user who receives the meeting request, the delegate cannot discern from
the request who is optional and who is required.

CAUSE
=====

If an intended recipient has a delegate user declared when you send a meeting
request to that intended recipient, delegate mail is also sent to the delegate.
However, the delegate mail does not contain the same information that the
meeting request contains. The mail that is passed to the delegate contains the
list of intended recipients, but it does not contain information about which
recipients are optional and which recipients are required. For this reason, all
of the recipients are displayed as required.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

Outlook 2000:

  File Name       Size            Date     File Version   Language	
  --------------------------------------------------------------------------------------
  Outllibr        1,667,123       8/18/99  9.00.00.3216   001033 English (United States)	
  Outllib         5,279,794       8/18/99  9.00.00.3216   000000 Language Neutral	

Outlook 98:

 File Name        Size            Date     File Version   Language	
 ---------------------------------------------------------------------------------------
 Outllib.dll      6,604,048       8/17/99  8.05.6810.0000 001033 English (United States)	


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3
Version           : :; WINDOWS:
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.