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Q236039: SMS: Client May Not Install On Finnish Windows NT Workstations

Article: Q236039
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbinterop kbsetup kbClient kbsms200 kbsms200bug kbDiscovery
Last Modified: 10-JUL-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

Upon installation of the English Systems Management Server 2.0 client onto a
Finnish Windows NT Workstation 4.0 Service Pack 4, the client software may not
be properly installed. If you are using Smsman.exe to manually install the
client, you many see the following in the WN_Manual.log:

  Could not register CCIM; AppRegister return code =1060  $$<CliEx32.dll><Thu Mar 18 15:06:47.218 1999><thread=108 (0x6C)><BR/>
  Waiting for 1 minute for CliSvc to start CCIM~  $$<CliEx32.dll><Thu Mar 18 15:06:47.218 1999><thread=108 (0x6C)><BR/>
  ERROR: Could not get the name of the admins group on server (122)~  $$<CliEx32.dll><Thu Mar 18 15:07:47.406 1999><thread=108 (0x6C)><BR/>
  Processing SID list for account mask SMSCliSvcAcct& :   $$<CliEx32.dll><Thu Mar 18 15:07:47.406 1999><thread=108 (0x6C)><BR/>
  No SIDs found for account mask.  $$<CliEx32.dll><Thu Mar 18 15:07:47.406 1999><thread=108 (0x6C)><BR/>
  Processing SID list for account mask SMSCliSvcAcct& :   $$<CliEx32.dll><Thu Mar 18 15:07:47.421 1999><thread=108 (0x6C)><BR/>
  No SIDs found for account mask.  $$<CliEx32.dll><Thu Mar 18 15:07:47.421 1999><thread=108 (0x6C)><BR/>
  Unable to create the Client Service Account - <could not find specified file is displayed in Finnish>.~~  $$<CliEx32.dll><Thu Mar 18 15:07:47.437 1999><thread=108 (0x6C)><BR/>
  UpdateClientRegistryForCCIMLaunch returned <The data area passed to a system call is too small is displayed in Finnish.>~~  $$<CliEx32.dll><Thu Mar 18 15:07:47.453 1999><thread=108 (0x6C)><BR/>
  Finished CliEx processing.~  $$<E:\x86.bin\00000409\SMSMan.exe><Thu Mar 18 15:07:47.484 1999><thread=108 (0x6C)><BR/>
  CBootMan::CleanUp~  $$<E:\x86.bin\00000409\SMSMan.exe><Thu Mar 18 15:07:47.531 1999><thread=108 (0x6C)>

In a similar manner, installing the client through Smsls.bat / BOOT32WN reveals
the same problem.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 2.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms sms20 client

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Keywords          : kbinterop kbsetup kbClient kbsms200 kbsms200bug kbDiscovery 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

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