KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q235753: SMS: Specifying \\servername Send Address May Cause Failure

Article: Q235753
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 11-JUL-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you specify a servername prefixed by "\\", and the sender tries to connect to
the computer using \\\\servername, the connection may fail. Specify the server
name without the two backslashes in front for the Sender address box.

CAUSE
=====

Sender prepends "\\" to the server name specified in the Sender address. The
sender log displays the following information:

     Created sending thread (Thread ID = 205)
     Trying the No. 1 address (out of 1)
     Error during WNetAddConnection2 to \\\\DSSMS\SMS_SITE (67).
     No (more) send requests found to process.
     There is no existing connection, Win32 error = 0
     Operation is retryable.

     Cannot connect to server \\DSSMS at remote site MS1, won't try send    
     requests going to site MS1 for an hour or until there are no active      
     send requests. 

     Could not establish connection.
     Attempt to connect failed.
     There is no existing connection, Win32 error = 0
     No need to disconnect
     Restart time = 03/17/99 10:47:16 Eastern Standard Time

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 2.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

This has been fixed in Systems Management Server 2.0 Service Pack 1. Even if
\\servername is specified in the Sender address box, Lan Sender parses the name
correctly.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.