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Q235742: SMS: Hardware Inventory Raises Exception When Processing Class

Article: Q235742
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 11-JUL-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When Hardware Inventory is running on a Systems Management Server 2.0 client
that has a Diamond Stealth II G460 AGP video adapter with the I740 chipset
installed, an exception may occur. The following entries may be logged in the
Hinv32.log on the client:

CLASS - Process Class: Win32_DisplayControllerConfiguration
EXCEPTION EXCEPTION EXCEPTION
CLIEXCEPT (Logged to all threads)
An exception was raised in the application 'Hardware Inventory Agent'
CLIEXCEPT A fatal exception occurred in THIS THREAD. Information follows:
CLIEXCEPT Exception Type : 0xc0000005" CLIEXCEPT Exception Address : 0x408f56"

WORKAROUND
==========

The enumeration of the Win32_DisplayControllerConfiguration class can be
disabled by modifying the Sms_def.mof file. To prevent this problem, set
reporting for the Win32_NetworkClient class to False in the site's Sms_def.mof
file.

For more information on the procedure to do this, please refer to Chapter 10 of
the Systems Management Server Administrator's Guide.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 2.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

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