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Q235711: Fatal Exception 0E When Creating Sub-Folder on an HPFS Volume

Article: Q235711
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95; Win2000:95
Operating System(s): 
Keyword(s): kberrmsg kbnetwork win95kbfixlist
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5 
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SYMPTOMS
========

When you try to create a sub-folder on an HPFS volume from a 16-bit program
(such as File Manager) after you apply the Microsoft client redirector
(Vrdrupd.exe, from Q183493, which installs version 4.0.0.1118 of the Vredir.vxd
file), you may receive the following error message:

  Fatal Exception 0E has occurred at 0028:C027F417 in VxD IFSMGR(04) +
  00006AEF.

NOTE: The numerical content of the addresses may vary.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date      Time    Version      Size    File name     Platform
  -------------------------------------------------------------
  6/17/99   9:06p   4.00.1121   157,285b Vredir.vxd    win95 osr2




STATUS
======

Microsoft has confirmed this to be a problem in Windows 95 OEM Service Release
2, 2.1, and 2.5.

MORE INFORMATION
================

The ability to obtain access to sub-folders on HPFS volumes from 16-bit programs
was implemented as a Design Change Request for Windows 95 OEM Service Release 2.
For additional information about this modification, please see the following
article in the Microsoft Knowledge Base:

  Q183493 Batch File Calling CD Command May Not Run on HPFS

If the modification from Q183493 has not been implemented on a Windows 95-based
computer, you may receive an "access denied" error message when you try to
create a sub-folder on an HPFS volume from a 16-bit program. You can avoid the
"Access denied" error message by applying the hotfix mentioned above.


Additional query words: lanman lanman2 winfile w95qfe

======================================================================
Keywords          : kberrmsg kbnetwork win95 kbfixlist
Technology        : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : WINDOWS:95; Win2000:95
Issue type        : kbprb
Solution Type     : kbfix

=============================================================================

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